At EU YAN SANG INTEGRATIVE HEALTH PTE LTD (“EYSIH” or “we”, “us” or “our”), we value the privacy of personal information. This privacy policy document (“Privacy Policy”) explains the types of information that are collected and recorded by (“Website”) and the mobile application together with its various functionalities (“Application”) (collectively, the “PLATFORMS”) and how we use it. Unless otherwise stated, the term “personal information” shall also refer to data, whether true or not, about an individual who can be identified from that data or from that data and other information to which the organisation has or is likely to have access.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact the data protection officer, the contact details of whom can be found at the end of this Privacy Policy.
This Privacy Policy applies only to our online activities and is valid for visitors to our PLATFORMS with regards to the personal information shared and/or collect by EYSIH. This Privacy Policy is not applicable to any information collected offline or via channels other than the PLATFORMS. This Privacy Policy supplements and neither supersedes nor replaces any other consents that you may have previously provided to us in respect of your personal information.
Consent
By using our PLATFORMS, you hereby consent to the collection, use and disclosure of personal information, our Privacy Policy and agree to its terms.
Disclosure of personal information
EYSIH may, from time to time, disclose your personal information to Affiliates for the above purposes.
Where there is a transfer of personal information out of Singapore, EYSIH will undertake to ensure that the personal information will be protected at a standard that is comparable to that under the PDPA.
Access and correction of personal information
You have the right to withdraw consent, request access to, and request for the correction of personal information collected.
EYISH reserves the right to charge you a reasonable administrative fee in order to meet such requests. Upon payment of the requisite fee, EYSIH shall process your request within 30 days.
Storage and retention of personal information
EYISH reserves the right to retain your personal information for as long as reasonably necessary for the fulfilment of the purposes for which it was collected, or to which you have given your consent, except where otherwise provided by applicable laws.
Log Files
The PLATFORMS follow a standard procedure of using log files. These files log visitors when they visit the PLATFORMS. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Information collected from minors
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
We do not knowingly collect any personal information from children under the age of 18. If you think that your child has provided personal information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such personal information from our records.